Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.
Minimum Education
* Bachelor's degree in healthcare, business, sociology or related field or equivalent combination of education and experience.
Minimum Work Experience
* 2 years of related experience.
Required Licenses/Certifications
* Certified Application Counselor (CAC) or required to obtain within 90 days of hire
Required Skills, Knowledge and Abilities
* Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
* Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
* Demonstrated moderate knowledge of medical terminology.
* Demonstrated moderate knowledge of basic computer skills.
* Math skills: required to calculate income, balances & deposits.
* Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
* Demonstrated ability to exercise high degree of confidentiality.
Pay Range: $17.46 - $25.91
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