At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
MANAGER, BRANCH
The Branch Manager oversees the overall operations performed at a specific branch location. The manager may also serve as the site leader and serve as the liaison with regional leadership and serve as the representative of the company within the community.
Comply with all applicable company policies, procedures, and patient protocols.
Ensure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company's accreditation organization.
Inform the physicians and pertinent others of the changes in the patient's condition through visit reports and telephone communication.
Collaboration with member health systems, hospice partners and key community referral sources
Oversees timely and efficient execution of all branch operations including Respiratory staff (with appropriate clinical supervisory support, as required).
Addresses service concerns, identifies trends and reacts accordingly.
Continuously reviews trends in referral satisfaction and complaints, determines root cause analysis, and implements appropriate communication/measures for improvements.
Works with others to ensure initial and ongoing training (including on the job training) occurs regularly with return demonstration and accountability as evidenced by achieving operational and regulatory audit goals.
Assist in resolving patient equipment problems under emergency conditions.
Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Control inventory at the branch level. Management/Supervision:
Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Responsible for achieving organizational performance and retention goals, including timely completion of performance evaluations
An associate degree from an accredited college required, bachelor's degree preferred
Relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health and/or medical terminology training preferred
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
