GENERAL DESCRIPTION:
We're looking for a skilled and energetic Marketing and Communications Administrator to join our administrative team. This position plays a dual rolehandling internal and external communications/marketing efforts while supporting essential administrative and HR functions across the company.
RESPONSIBILITIES/DUTIES:
Marketing & Communications (Primary Function 6070%)
- Coordinate and manage mass communications for 1,000+ employees using platforms like Constant Contact and Text-Em-All.
- Maintain and create content for social media platforms (primarily Instagram and Facebook), including scheduling, engagement, and campaign planning.
- Assist in content production: photography, graphics, promotional materials, and event recaps.
- Serve as a liaison between internal leadership and employees for communication strategies.
- Draft, design, and distribute internal and external announcements, and promotional content.
- Send mass communications and updates during large-scale events in the Houston market.
- Maintain SharePoint or other intranet-style platforms with relevant employee updates and resources.
- Support the use and maintenance of office phone systems.
Basic Administrative Support (3040%)
- Hiring & Onboarding
- Assist with the onboarding process including I-9 verification, background checks, and paperwork collection.
- Coordinate licensing requirements for new hires per Texas DPS regulations.
- Employee & HR Support
- Field calls, texts, and emails from staff with inquiries related to HR, payroll, or scheduling.
- Provide support in maintaining employee files, records, and HR documents (digital and physical).
- Experience with ADP or similar HR management software preferred.
- Provide basic IT troubleshooting for staff and systems (connectivity, login issues, email, etc.).
- Familiarity with Texas Private Security Licensing compliance, including processes for DPS licensing, renewals, and affiliation.
- Scheduling & Event Support
- Assist with staff scheduling for events and coordinate logistics.
- Provide onsite support during high-volume event periods (may include evenings/weekends).
- Help produce and distribute content and communications before, during, and after events.
- Payroll & Timekeeping
- Assist with timecard collection, processing, and basic payroll troubleshooting.
- Ensure timely follow-up and resolution of employee payroll issues.
