Under the supervision of the Director of Cancer Center, the Registered Nurse Patient Navigator Senior is responsible to ensure interdisciplinary, patient-focused, well-coordinated system of care for oncology patients coping with Cancer. Collaboratively assess, plan, facilitate and evaluate timely coordination of quality care for the cancer patient. Functions on the multidisciplinary team as an advocate and educator for oncology patients. Responsible for ensuring all adult patients with an oncology diagnosis receive quality and comprehensive services. This role coordinates patient care throughout the entire continuum of cancer care, in collaboration with the multidisciplinary team. Patient Navigator will serve as a clinical resource with expertise in hematology/oncology care management. Serves as a liaison throughout the facility and within the community regarding oncology services provided. Patient Navigator will provide expert nursing care which includes direct clinical practice, consultation, and education.
Facilitates the patient in accessing the system for cancer treatment, tests, related allied health and support services:
Serves as a single point of contact for the patient to cancer treatment services
Assists in scheduling all testing as necessary
Assists the patient in accessing /scheduling consult with Lymphedema Therapist
Assists in scheduling/accessing need for additional services and resources such as Social Work, Nutrition, post-surgical garments, wigs, prostheses, and financial support services and resources
Maintains required patient record per required processes once “transferred” to Breast Survivorship Clinic
Demonstrates the knowledge, skill, and interpersonal communication skills, necessary to provide appropriate oncology education and guidance to the cancer patient and family from screening through survivorship:
Provides education and information to the patient and family, helping to make the care seamless, continuous, and comprehensive.
Responds to patient request for information regarding the disease process, expected side effects of treatment, and community resources
Initiates contact with Primary Care or referring physician and provides progress report.
Assists physician(s) as requested in communicating results and educating patient following diagnostics, and informs the patient of the comprehensive breast program.
Communicates effectively with physicians, multi-disciplinary team, patient, family, and community
Involves allied health team members, as necessary
Actively participates in monthly Breast /Lung Tumor Conferences assisting Tumor Registrar as necessary to collect data, track outcomes, and support strategic planning processes
Utilizes standardized care protocols in accordance with nationally recognized care guidelines
Delivers quarterly written and oral report to Cancer Committee and other groups as requested which documents outcomes and performance improvement activities.
Maintains a pleasant and professional appearance providing ongoing emotional support to patient and family, in dealing with physicians and other members of the multi-disciplinary team, and as a representative of team to the community
Communicates with all members of the healthcare team about patient and family needs and concerns
Provides well-coordinated, timely, compassionate, and exemplary care
Initiates and performs ongoing review of policies related to service provided. Where appropriate, updates or writes new policies to enhance processional practice.
Serves as a resource for community educational events such as health fairs, screenings, symposiums, and lectures as well as staff education related to breast health and breast cancer
Works closely with the Oncology Research staff to maintain a current knowledge of breast cancer related protocols and assist in referral of patients
Performs PI/QA activities including data collection, analysis and follow up. Maintain tracking data and provide monthly results to Director
Demonstrates the ability to accurately access and document patient care activities and hospital processes:
Uses computer system(s) appropriately.
Documents in the medical record according to policy/procedure.
Obtains knowledge of, and demonstrates compliance with infection control policies and procedures:
Practices Standard Precautions in patient care activities.
Allows for privacy and modesty in the provision of care.
Experience in breast cancer/women’s health preferred
Ability to implement professional and community-based education programs.
Computer literate; Microsoft Office competency required.
Experience in Oncology/women’s health preferred.
Licenses, Registrations or Certifications
Current Louisiana RN License required.
8AM - 5PM Monday-Friday
Full Time
