The Dispatcher supports daily merchandise and appliance deliveries by coordinating independent contractor carriers and ensuring smooth, efficient operations in a fast‑paced call center environment.
- Hourly rate: $17 per hour, depending on experience.
Responsibilities and Duties
Provide administrative and operational support for daily delivery activities.
Communicate operational issues and customer escalations promptly and drive timely resolutions.
Answer a high volume of calls, screen inquiries, and schedule appointments.
Deliver strong customer service while managing dispatch and routing functions.
Monitor delivery routes and maintain communication with delivery teams throughout the day.
Prioritize tasks effectively and manage multiple responsibilities simultaneously.
Maintain accurate records through detailed data entry and documentation.
Collaborate with team members and cross‑functional partners to support overall operational success.
Skills & Requirements
Bilingual in English and Spanish preferred.
Strong computer proficiency, including Excel and Microsoft Office.
Excellent data entry accuracy, organization, and attention to detail.
Clear and professional written and verbal communication skills.
Dependable, customer‑focused, and strong in time management.
High School Diploma or GED required.
Schedule
Standard schedule: 5 days a week, off 1 weekday and 1 weekend day 10am-6:30/7:00pm
Flexibility required at times based on business needs
Fully in‑office position (no remote or hybrid options)
4 EASY WAYS TO APPLY
- CLICK APPLY
- TEXT or CALL 440-249-7755
- WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087
ABOUT EXPRESS EMPLOYMENT PROS
- NO COST TO YOU
- Ranked in top 2% of all staffing agencies
- 2023 Clearly Rated “Best of Staffing” award
- 4000+ people placed in jobs yearly thru Express in Twinsburg
- New jobs daily – most are never advertised
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PandoLogic. Keywords: Dispatcher, Location: Richfield, OH - 44286
